SHIPMENTS
Simplicitas is committed to an environmentally friendly shopping experience. For this reason, all our shipments are sent in eco-friendly packaging (learn more). In addition, if you want the gift box, you can receive it for free by checking the box during check-out.
Orders are processed within 48 hours and shipped by noon Monday through Friday.
The purchased products will be delivered to the address indicated by the Customer in the Order within 24-48 business hours of Simplicitas’ acceptance of the Order, at the cost specifically stated on the Site prior to placing the Order. Simplicitas reserves the right to accept or not accept deliveries requested outside the borders of Italy or Europe. In any case, for deliveries to be made outside Italian borders, shipping costs and delivery times may vary.
With regard to deliveries requested to countries outside the European Union, any import customs charges will be borne by the recipient. Therefore, the Customer is encouraged to contact the customs authorities in his or her country in advance to verify the costs and any import limits.
The delivery times indicated by Simplicitas are to be considered as purely indicative and a delay with respect to the same, or any delivery made in successive split shipments shall not entitle the Customer to the refusal of the same delivery and the claim for compensation or indemnity.
Upon delivery of the products, the Customer is required to check:
that the number of packages delivered corresponds to what is indicated in the transport document.
that the packaging is intact, not damaged, nor wet or otherwise altered, including in the sealing materials (adhesive tape or other).
Any damage to the packaging and / or the product or the mismatch in the number of packages or indications, must be immediately detected, making a specific indication on the delivery document of the product to be returned to the courier.
Any problems concerning the physical integrity, correspondence or completeness of the products received must be reported within 48 hours of delivery, to the email address orders@simplicitascollection.com.
Shipping on clothing is always free within Italy.
The shipping cost of accessories is €5.50 in Italy.
The cost of shipping to Europe is €20.00.
As soon as the order is shipped, the Customer will receive an email notification of successful shipment containing the tracking code to check the status of the delivery. By clicking below you will be able to check the status of the shipment.